eComms Surveillance

TZEC is eflow’s multi-channel electronic communication surveillance system. It enables financial firms to generate a comprehensive view of various communication channels, identify potentially suspicious behaviour, and make informed, data-led decisions. In doing so, TZEC highlights not just the content of the messages, but also the intent and context surrounding each trade.

  • Centralised eComms monitoring

    Automatically monitor all forms of structured and unstructured electronic communications for suspicious activity through one integrated platform

  • Monitor all major channels

    Ingest data from multiple digital sources, including email providers, Microsoft Teams, Slack, Bloomberg messaging, Red Box call recording, and other platforms

  • Assess message sentiment

    Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ capabilities

 

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Monitor multiple eComms channels from one centralised hub

Digital messages can signal high-risk behaviour, and regulators want firms to monitor these interactions and link them to abusive trading.

TZEC captures all electronic interactions across your firm, normalising data from various sources to detect anomalies and suspicious patterns, and linking them to trade activity. Utilising eflow’s Global Lexicon Service, TZEC identifies market abuse signs based on global data and trends, not just their own limited terms, offering unmatched eComms surveillance depth and breadth.

How TZEC adds value to your eComms surveillance strategy

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Centralised eComms monitoring

Automatically monitor all forms of structured and unstructured electronic communications for suspicious activity through one integrated platform

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Link trading activity to messages

Digitally link suspicious communications to high-risk trade activity for further investigation with added context

 
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Interrogate all data formats

Sophisticated natural language processing algorithms enable you to interrogate unstructured data quickly and efficiently

 
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Monitor all major channels

Ingest data from multiple digital sources, including email providers, Microsoft Teams, Slack, Bloomberg messaging, Red Box call recording, and other platforms
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Assess message sentiment

Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ capabilities
 
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Generate digital audit trails

Automatically generate a digital audit trail as part of your regulatory record-keeping obligations


Don’t just take our word for it…

"eflow’s commitment to product development as regulation changes stands out amongst its competitors. With eflow we are confident that we have a partner that will evolve as our requirements also evolve."

William Preston
Compliance Manager

Aegon Asset Management
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